Fixed term part-time (37.5 Guaranteed Minimum Hours per fortnight)

Kawerau / Whakatane

Collaborate with us in improving life in Aotearoa. Play a part in creating a better future for New Zealanders.

The role | Te tūnga

Within this important role, you will work in frontline teams to build relationships with communities and collect data from respondents through their preferred channels. You will deliver a positive, trusted and seamless respondent experience.

This is a flexible, field-based role involving regular travel and primarily face-to-face interviewing, with some phone and email work as needed. You will engage with communities and households across varied days and hours, including mornings, afternoon/early evenings, and weekends.

The role requires a reasonable level of fitness due to frequent walking and driving. You will work remotely and must be self-managing, with reliable internet, a full NZ driver’s licence, and a roadworthy, insured vehicle. Equipment, training, and ongoing support are provided to help you succeed.

Mandatory training/Induction will be held at our Auckland office for the duration of one working week starting Monday 10 August - Friday 14 August (9am - 5pm). We will provide travel & accommodation if you are traveling from out of region.

This role would suit someone who can bring:

• 2+ years’ customer service experience.
• Strong communication and interpersonal skills with a customer focus.
• Confident using Microsoft 365, digital systems, and data entry tools; able to learn new tech quickly.
• Works well independently and in teams with good time management.
• Flexible to work evenings and weekends to suit respondents.

Check out the position description to learn more about the role.

What’s in it for you? | Ngā hua ka riro ki a koe

Take a look at our Stats NZ careers site to learn more about our values, The way we work, and check out some of our benefits. These include:

• Develop and grow your career (coaching, training, study support, secondments)
• Contribute to meaningful work that makes a difference to all people in Aotearoa
• 3 extra leave days at the end of the year (taken during Christmas office closure)

Hourly rate: $30.41 + kiwisaver

About Us | Ko mātou

Stats NZ | Tatauranga Aotearoa is a Central Government employer of 1300+ people across Aotearoa. We provide data and statistics to support the decisions of Government, Māori and Iwi organisations, businesses, NGOs, and New Zealanders. Our work is About Aotearoa, for Aotearoa – data that improves lives today and for generations to come. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.

What you bring | Nōu te rourou

We understand transferable skills can come from experience gained from outside of work. We encourage you to be you in your application.

We are committed to diversity, equity, inclusion and lifting our cultural capability. You don’t need to be knowledgeable in all these areas already, but you do need to be on board with learning and have a genuine interest and willingness to grow on this journey with us.

Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

How to apply | Me pēhea te tuku tono

If this sounds like you, click on the Apply now button to be redirected to the application page on our careers site. The position description is located on the right-hand side of the page.

We will be screening applications as we receive them to move swiftly to interview. You will be asked to complete a pre-interview screen via phone as part of this process. Please let us know in your application if we need to make any specific accommodations during our process.

Please reach out to recruitment@stats.govt.nz if you have any questions.

Note to Recruitment Agencies: unsolicited CVs will not be accepted.