Why This Role Matters

This is a role where your work is felt every day, on the production floor, across critical systems, and ultimately in the quality of healthcare products delivered to patients around the world.

As a Maintenance Engineer at Douglas, you’ll take ownership of plant reliability and performance. Your expertise ensures equipment runs safely, efficiently, and consistently in a highly regulated GMP environment. From proactive maintenance to solving complex breakdowns, your impact will directly influence uptime, product quality, and operational excellence.

In your first 6–12 months, success looks like stabilising equipment performance, reducing downtime, and identifying meaningful improvements that increase efficiency across manufacturing and utilities.

This role operates on a five (week) day rotating shift pattern, with employees rotating weekly between day, afternoon, and night shifts. An example of an approximate shift pattern would be: Day 5:30am–2:00pm, afternoon 1:00pm–9:00pm, and night 9:00pm–5:00am. The position also requires participation in an on-call roster to provide weekend coverage and respond to breakdowns when required.

What You’ll Do

• Own the maintenance and reliability of production equipment, utilities, and facility systems
• Execute planned, preventative, and corrective maintenance through CMMS systems
• Diagnose faults, troubleshoot issues, and identify root causes to prevent recurrence
• Contribute to and deliver plant improvement and capital projects
• Recommend and implement system upgrades to improve productivity and efficiency
• Maintain accurate service records, documentation, and maintenance data
• Support calibration, inspections, and compliance activities across site assets
• Collaborate cross-functionally with Production, Facilities, Quality, and Engineering teams
• Liaise with external suppliers and contractors to support maintenance and improvements
• Contribute to continuous improvement initiatives and engineering best practices

What You’ll Bring

• You will have an Engineering Trade Certificate or tertiary qualification in Engineering
• 3+ years’ experience in an industrial maintenance or plant engineering environment
• Ability to work on a rotating shift roster.
• Strong hands-on experience with mechanical and pneumatic production equipment
• Proven ability to troubleshoot and resolve equipment and system issues
• Experience with planned maintenance systems and processes (CMMS)
• Solid understanding of health & safety and quality standards (ideally GMP)
• Strong organisational, problem-solving, and communication skills
• A proactive, self-driven approach with attention to detail
• Experience with HVAC, boilers, water systems, BMS, SCADA, or compressors will be a distinct advantage
• Background in pharmaceutical or food manufacturing environments is a great plus
• Electrical Service Technician (EST) or Electrician EWRB registration will be beneficial
• Experience with PLCs, automation, or control systems will give you a great baseline to succeed in the role

Why join us?

• Award-winning culture - Join a team that's genuinely a great place to work (and we've got the awards to prove it).
• Career growth - We're big on developing our people and promoting from within.
• Extra leave - After six years with us, you'll get five weeks of annual leave.
• Parental perks - Get 16 weeks of top-up payments during your parental leave.
• Security matters - We've got you covered with life and income protection insurance.
• Feel good with THRIVE - Our wellbeing program helps you be your best, inside and out.
• Exclusive discounts - Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.

About Us

At Douglas, we're more than just a company - we're a community of people driven to make a difference. We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally. Privately owned and future-focused, our team of 500 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.

Come join us on this mission to improve lives!

Next Steps

If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.