The Stepstone Group Reviews

2.7

30% would recommend to a friend

(172 total reviews)

Sebastian Dettmers

32% approve of CEO

21% positive business outlook

The Stepstone Group has an employee rating of 2.7 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Stepstone Group employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

172 reviews
1.0
21 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- There are some genuinely nice colleagues to work with and the offices are modern, with free coffee and snacks. - Work life balance is good and no one tends to work overtime

Cons

- Breathtaking lack of accountability from managers, leading to a culture of unchecked behaviour. This is evident through the level of team morale, which is filled with an overall feeling of pessimism. - Gaslighting tactics used by manager to scapegoat responsibilities and shift blame for their own lack of due diligence onto others. - Feedback mechanisms for managers are severely limited, relying solely on infrequent company-wide surveys. - Quite frequent dissonance between senior leadership on project direction or processes, causing confusion and frustration among teams. - Way too many unfocused meetings used to provide updates without an agenda, note-taking or clear action plan. - Management is not trustworthy and operate behind a facade of "transparency". - Lacking a supportive culture; unhappy employees who don’t feel heard or valued. No one considered or mentored to the next level in years. - Designers are seen as a resource to execute rather than a strategic partner in product development. - Perhaps most concerning, this work environment has had a significant negative impact on my mental well-being, which is particularly ironic given the nature of StepStone as a recruitment firm supposedly knowledgeable about employee satisfaction. Overall, my experience at this company has been deeply disappointing. Because of the toxic management culture, lack of growth opportunities, and disregard for employee well-being I can't really recommend it as a great place to work.

1.0
11 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- Work-Life balance - Nice office spaces across Europe - London and Berlin. There are free snacks and barista-prepared drinks. - Increased benefits, dental has just been added. - New Design joiners can command a good salary at market rates, the company vision is also motivating from a new joiner perspective. - Smart, talented peers - The group of individual design contributors working hard to drive design at Stepstone. A great bunch of people to learn from and collaborate with.

Cons

Design Management - Several big things have recently happened in the Design team. The reasoning behind the decision-making doesn’t make sense, Design management just execute and don’t push back on decisions from above because they don’t care about designers. - Design leadership needs management training as a few should not be responsible for anything as important as the experience of a designer, there’s no accountability. They just pat themselves on the back for executing poor decisions that are not in the favour of the team. - I don’t trust my design manager or wider design leadership have my interests as a priority. They can pump out as many documents and slack post updates as possible then talk about it in as many meetings as they want but their current actions speak louder. Design Team Happiness It’s low, understandably. There’s a quarterly survey to gauge team happiness. The baseline is below average, with most of the team being a detractor overall. - No promotions, lack of progression, lack of growth and development . This is extremely frustrating. I should have the opportunity to apply to the open lead/management level design roles but we are all blocked, external applicants only. Then they ask us to share and like their posts on LinkedIn, adding insult to injury. - No clarity on how performance is being measured. We are constantly waiting on a design matrix which is always in progress, lots of talk and meetings about it. Product A lot of the Stepstone Product people are not experts but get to make decisions that impact the user experience. They give limiting, contradictory input lacking a clear understanding of product goals and metrics. They focus excessively on superficial metrics like clicks, and never know what they are they trying to understand or learn. The execution often falls short of the vision, especially with AI-focused initiatives, there can be a big difference between what is proposed and what is delivered. Design Roles I’m not happy working at Stepstone. I’m looking for opportunities elsewhere as they are non-existent for designers as I will have to work more, earning less if I stay. If anyone is looking to join Stepstone for any of the open design roles assume the following: - You will be expected to be outstanding in a tough Product environment. - Onboarding is a OKR marked for improvement but currently is poorly managed. - You might not get promotions or bonuses.

1.0
11 Mar 2024

Backstabbers

Recommend
CEO approval
Business outlook

Pros

Good Coffee, some great co workers

Cons

Joined as a Data Quality Analyst 5 years ago. Ended up being forced out as the team was in Portsmouth and I was in London. They changed my role from an ETL Data Quality Analyst to Data Entry. When I complained and said that it's a waste of my skills, was told if I don't like it then leave. Tried to put me on an Improvement Plan as I was told I had a bad attitude as I was saying that I trouble maker. Walked out.

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Glassdoor has 317 The Stepstone Group reviews submitted anonymously by The Stepstone Group employees. Read employee reviews and ratings on Glassdoor to decide if The Stepstone Group is right for you.