Spark New Zealand Employee Reviews about "spark"

Updated Sep 14, 2020

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Found 31 of over 385 reviews

3.9
75%
Recommend to a Friend
88%
Approve of CEO
Spark New Zealand Chief Executive Jolie Hodson
Jolie Hodson
87 Ratings
Pros
  • "Awesome place to work great people(in 20 reviews)

  • "Great environment, enjoyed the training programmes and overall working environment(in 20 reviews)

  • Cons
  • "Merging business with residential takes more time for business customers to contact Spark(in 15 reviews)

  • "Constant restructures causing unease and job instability(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "spark"

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    1. 5.0
      Current Employee, more than 5 years

      Business Account Management

      Aug 21, 2019 - Business Accounts Management in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have gain so much experience with spark. It’s one of those jobs that keeps going from front line customer service to billing,faults IT, selling, marketing to Problem solving and account managing. Everyday is different day because y is so much variety of things I can do in my daily job.

      Cons

      Time is not in our favour today. Vj

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    2. 3.0
      Former Employee, more than 3 years

      Good temporary job

      Sep 14, 2020 - Spark Business Account Manager in Christchurch, Canterbury
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff are wonderful there and some of the managers

      Cons

      Merging business with residential takes more time for business customers to contact Spark

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    3. 3.0
      Current Employee

      Needs massive changes

      Jan 5, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      following the restructure in the recent years, it's trying to transition into a data- and customer-oriented service provider. Being part of this change makes working at Spark exciting.

      Cons

      a lot of resistance from old parts of the organization which consumes a lot of time and effort to fight against.

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    4. 2.0
      Former Employee, more than 5 years

      Join the right team

      Sep 5, 2019 - Consultant in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff benefits package is the very comprehensive - health and life insurance, phone concession, corporate mobile

      Cons

      Spark has changed for the worse since I first joined. The place is now really disorganized and lost its sense of identity. A huge number of restructures including the agile initiative makes it a difficult place to work. Inadequate or non existent training. There is no career progression. People leaders were unable to articulate what skills or knowledge you needed to develop to gain role promotion. No pay rises and lack of transparency around remuneration. You had to have an offer on the table to leave before they would consider a salary increase. Innovation and curiosity is stifled.

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      3 people found this review helpful
    5. 3.0
      Former Employee, more than 5 years

      Consultant

      Sep 3, 2019 - Anonymous Employee in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits excellent. Training good. Some interesting projects that will test and develop you. Pay above average on joining. Attracts high performers.

      Cons

      Work life balance not good. Spark will fully load capable individuals. Too much emphasis on utilisation. No direction or strategy. Cant focus beyond next week. Under resourced without doubt. Twice yearly restructures. (do you know what your doing or you just shuffling the deckchairs on the titanic) Dont expect a pay rise every year even if you are performing above expectation. A lack of leadership and direction. Culture and values are really good in their definition but are window dressing and not embraced really. Capable People normally leave once they are burnt out.

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      2 people found this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Great new Agile company to work for

      Jul 22, 2019 - Senior Client Services Manager in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Agile, large enterprise corporate environment

      Cons

      Large 'Spark beast' often working against you, or your customer, slowness to market (Agile changing that)

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    7. 4.0
      Current Employee

      Spark

      Jun 27, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Spark has great career opportunities

      Cons

      Company focuses on saving labour costs too much

      1 person found this review helpful
    8. 5.0
      Current Employee, more than 5 years

      Good place to work

      Jun 13, 2019 - Solutions Architect in Wellington, Wellington
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - all types of work, some are very complex and challenging. - reasonably flexible - enough people that are in Spark for long time and willing to help newcomers.

      Cons

      - minimal documentation and hence newcomers will take longer time to be productive. - processes are not mature and not what you expect in industry. - at times, very slow to get the work done and easy to get frustrated.

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      2 people found this review helpful
    9. 2.0
      Current Employee, more than 1 year

      Spark review

      Jun 14, 2019 - Software Engineer in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work environment, Spark credit for broadband

      Cons

      Low salary, regular restructures, company culture, lack of diversity, no professional development

      1 person found this review helpful
    10. 2.0
      Former Employee, more than 1 year

      An ok place but ruthless management and long hours.

      May 1, 2019 - Project Manager in Auckland, Auckland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Spark pays well and has a very modern building with great facilities.

      Cons

      The management is toxic and this filters right down. There is little care for staff well being, it's all about profit and loss.

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      3 people found this review helpful
    Viewing 1 - 10 of 31 Reviews

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