SmartDraw.com Reviews

3.5

46% would recommend to a friend

(24 total reviews)

Paul Stannard

69% approve of CEO

35% positive business outlook

SmartDraw.com has an employee rating of 3.5 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartDraw.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
5.0
7 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Everyone sees the sales and how well the company is doing. People work together towards goals set by management. The health benefits are very good and the employer contribution is very generous. Everyone pulls their own weight and is very good at what they do or they don't stick around.

Cons

Culture is probably a bit stiff and it is a very quiet office. Not a lot of drama at all.

5.0
3 Feb 2014

Good place to get your first job.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits This is a "lifestyle" company. People who join do it for the work/play balance. Most of the workers have been there 10+ years. I think that says a lot. The CEO/COO has a big heart. I think they always try to do the right thing.

Cons

Very set in their ways. Don't expect to change the world. Show up on time, play the game, agree with your boss, provide value, and you will work here for 20 years. If you don't have this personality I suggest you find something else. Nobody at this company could be described as "dynamic." If "9-5" and "predictable" is what you are looking for this is your ideal company. In the big picture if this is the biggest "con" I could come up with I would say this is a pretty good company.

3.0
30 Sept 2013

Great place to gain experience, but not to develop a career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great customer service and responsiveness towards customers, especially in the software industry. -General open communication within the company, CEO is forthcoming and honest with general direction and forecasting of the company. -Relaxed work environment, good work-life balance. -Team building events/lunches/dinners.

Cons

-Rigid senior management, not open to new ideas outside of their own train of thought. -Too much time, effort, and money allocated to SEO and not enough on actual software development to fix age-old bugs and issues that consistently get brought up by customers -Lack of communication and cooperation between departments. -Knee-jerk responses to market fluctuations seem to cause more harm than good. -Website is an absolute clutter and can be confusing and discouraging for prospective customers. Many pages are outdated in both design and content. -Constant changes to software versioning/branding and pricing is extremely confusing both internally and to customers.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 24 SmartDraw.com reviews submitted anonymously by SmartDraw.com employees. Read employee reviews and ratings on Glassdoor to decide if SmartDraw.com is right for you.