River Island Clothing Reviews | Glassdoor.co.nz

River Island Clothing Reviews

Updated 20 Sep 2019

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Found 940 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
65%
Approve of CEO
River Island Clothing CEO Ben Lewis
Ben Lewis
283 Ratings
Pros
Cons
  • "below minimum wage if under 20, 8 hours a week to begin(in 45 reviews)

  • "long hours on your feet, often have to cover shifts at late notice(in 44 reviews)

More Pros and Cons
  1. "Nice work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Cambridge, East of England, England
    Recommends

    I worked at River Island Clothing part-time for less than a year

    Pros

    Good management and great for working in a team, plus a fab discount

    Cons

    Not the best hours and there isn’t much flexibility

    River Island Clothing2019-09-20
  2. "Good progression and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for more than 3 years

    Pros

    Good potential for progression and good staff discount

    Cons

    Could pay the staff a bit more

    River Island Clothing2019-09-13
  3. "Fun experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Assistant in Stratford, London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time for more than a year

    Pros

    Amazing managers such a fun environment to work in

    Cons

    Can’t think of any

    River Island Clothing2019-09-05
  4. "Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Greenwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    Atmosphere and the manager was very friendly

    Cons

    Nothing to say about it

    Advice to Management

    Nothing concern me

    River Island Clothing2019-09-05
  5. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Bury St Edmunds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    Loved the job great staff

    Cons

    None none none none none

    Advice to Management

    I wasgreat at up selling

    River Island Clothing2019-09-04
  6. "Sales Assistant, River Island"

    StarStarStarStarStar
    Former Employee - Sales Assistant 

    I worked at River Island Clothing part-time

    Pros

    Flexible work schedule, Easy work activity

    Cons

    Long Hours, no commission, repetitive work

    River Island Clothing2019-09-17
  7. "Poor Pay, Corners Cut, Nice People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for less than a year

    Pros

    The People within the company

    Cons

    The pay was below minimum in the first year, shifts were rostered in 4 hour intervals to avoid paying a lunch hour/ lack of staff for an hour.

    Advice to Management

    Value employees

    River Island Clothing2019-09-15
  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at River Island Clothing full-time

    Pros

    Good discount friendly place to work

    Cons

    Rate of pay is not that good

    River Island Clothing2019-08-29
  9. "Sales Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at River Island Clothing part-time

    Pros

    Great discount on the clothes in the store

    Cons

    The salary they offer is only minimum wage

    River Island Clothing2019-09-12
  10. Helpful (1)

    "Casual, traditional and slow to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Business Analyst in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at River Island Clothing full-time for more than a year

    Pros

    Casual, relaxed culture, great dedicated people, cool IT office in Shoreditch, recognised brand. Great work/life balance in tech and head office.

    Cons

    Good people dominated by incompetent leaders. Change is extremely slow and feared by management. Too many parts of the business value complacency over the initiative. Employees are afraid to speak up in fear of retribution from managers. Top management seems to have been selected through some sort of personal connections to the family owning the business. Otherwise, it's hard to explain the appalling incompetence... of so many top leaders. Culturally the business still operates in the command and control model where a manager is supposed to know everything better, which makes it very hard for the company to adapt to the changing realities of the high street. Managers routinely withhold access to information from employees in fear of having their decisions challenged. Very old school and very unprofessional in the age of 'Amazon economy'.

    Show More

    Advice to Management

    You are paying top professionals to come and work for you but refuse to listen to their expertise. The culture of listening only to the 'trusted circle' close to the owning family is shooting the business in the foot. All eyes on the new CEO with a hope of change. The business is in dire need of a complete management refresh.

    River Island Clothing2019-09-05
Found 940 reviews