RIXO Reviews

2.9

48% would recommend to a friend

(43 total reviews)

45% positive business outlook

RIXO has an employee rating of 2.9 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RIXO employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

43 reviews
1.0
13 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Fantastic name & brand to have on your CV Meet very talented individuals within the industry Good discount . Full insight into workings of brand due to start up nature. Fun and exciting opportunities through work.

Cons

Can’t actually use discount due to ridiculous ban list - banning employees from buying anything new or popular. Passive aggressive work environment - no one is happy or relaxed due to pressure from senior management. Staff are often reprimanded in public for any wrong doings/failings/mistakes. As a result of this there is an attitude of blame game out of fear for ones own job - people are always looking for others to blame rather than take responsibility for actions. Expectation to work overtime with no show of appreciation or remuneration. Claims to welcome employees and care about career progression however there is no clear path for career progression or goal setting. Pay is far below industry standard & often below London living wage. Expectation to be able to contact each other at ALL hours of the day or evening and while on annual leave for no reason. Discrimination across team - told employees a company wide pay freeze was in place while giving other mostly senior members a significant pay increase. As a result staff turn over is very high and loyalty to the company is not rewarded, rather the longer you have been there the worse you are treated. Instagram is not an accurate reflection of the brand - not inclusive or diverse in any way nor do they care about being so.

1.0
31 Aug 2021

More toxic than Chernobyl

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro was the small number of really excellent and lovely team members

Cons

Without a doubt the most toxic environment I've ever worked in. Staff are treated as minions, overworked and underpaid with no respect for their own time and no boundaries. Interns are lured into work under the pretence that they'll learn from a fast growing business. This couldn't be further from the truth. Interns are used as nothing more than free manual labour. Management are known on more than one occasion to use abusive comment about people's size and racist language. RIXO's owners are fully aware of this, they just turn a blind eye because they have no regard for staff welfare at all. RIXO are so aware of the toxic environment that an email was circulated to all staff demanding that each staff member leave a positive GD review, otherwise their job would be in jeopardy. There are so many amazing, interesting and brilliant womenswear brands to work for-this is not one of them.

2.0
31 Mar 2021
Recommend
CEO approval
Business outlook

Pros

The team as a whole are fantastic. The entire team (including the store girls & warehouse team) are unbelievably talented, and great people to work with. Team culture is lovely, and I have made some life long friends from my time at RIXO. Good staff discount.

Cons

The founders create a bad atmosphere throughout the company, resulting in the wider team being fearful of them. If you aren't already one of their friends that have been hired, or within their clique, you won't be treated kindly to say the least. Recognition and praise is little to none. A lot of the team work weekends and long hours, which is very rarely noticed. Not to forget that you will receive constant Whatsapp messages over the weekends and during time off. No diversity; 99% of the company is made up of white middle class females. No HR Intern neglect; numerous unpaid interns are hired each month to wedge the gap where a paid full time employee should be - free labour! No opportunity for pay rises/bonus. I worked there for 2 years, and never received a salary increase (the same for many others).

Viewing 1 - 3 of 43 Reviews

Glassdoor has 53 RIXO reviews submitted anonymously by RIXO employees. Read employee reviews and ratings on Glassdoor to decide if RIXO is right for you.