Where to begin? I think a logical place to begin would be at the top with the CEO. He is a creepy, egotistical, narcissistic, troubled man who regularly brought politics, general discomfort and inappropriate conduct into the office. This actually got to the point where other board members did not allow him to come into the office due to multiple instances of him showing blatant inappropriate behavior towards women. He also would personally ask people why they were getting vaccinated during the late-pandemic period. I could go on about him for quite some time but I'll leave that alone for now.
The way upper management treats one another and particularly those below them is rather despicable and there were always very grey areas withheld from us about our compensation. In regards to any previous review proclaiming a good culture at ProPharma, I interpret that as everyone below management getting along so well because of the shared abuse and dysfunctional level of managing that they received from above.
I could recall and write out many different instances and periods of turmoil as an employee during my time there but for the purpose of brevity, I want to describe the key example of ProPharma's ownership & leadership teams lacking any tact of how to remotely operate as a professional company of any indication.
At some point in early 2021, the owners of ProPharma decided to begin participating as a 3rd party logistics vehicle to make extra money selling various HIV medications to retail pharmacies. This was added on in addition to the main business model of the company which is done in a licensed, legal manner - selling medications, IV fluids and materials to surgery centers and hospitals - which is what all sales reps do for PPD. Once this 3PL "side-hustle" (as it was once referred to by management) gained traction, we were all promised that it would not interfere at all whatsoever with our daily sales and distribution processes. On August 23, 2021, our day to day was interfered with in maybe the biggest way possible. Our office was raided by federal lawyers and U.S. Marshals (guns drawn) and we were all corralled into our break room where we were informed by lawyers that we were a named distributor selling counterfeit HIV medications to retail pharmacies. All of our phones were taken from us and the data on them was scanned before we were allowed to leave the facility. We were unable to get on our work computers for the rest of the day nor ship any product out, so to say our day was impacted by the greed and recklessness of ProPharma's owners getting involved with 3PL, would be the understatement of the century.
Further speaking to this incident, we all thought that this would finally wake the owners up to their own stupidity in getting involved with such a thing and at the very least, apologize to us profusely. We were wrong! Not only were we given no apology, we were told that what we had endured is "normal in the pharmaceutical industry" and "nothing to worry about." Our CEO even complained that he had to end his family trip early to come and deal with the situation and had nothing but his narcissistic, selfish, delusional attitude towards it the whole time. If anything, his worst qualities were amplified during this time.
To respond to management saying that what we experienced with armed US Marshals raiding our office and interrupting an otherwise very normal workday for us was "normal" in our industry, no it is not. It is what happens to companies that put profit in front of values and people and have no ethics or sense of doing this the right way. The proof of this is in the form of two large lawsuits from J&J and Gilead. They knew how big of a deal this was and they made it clear that they wouldn't stand for it. To anyone thinking about working for ProPharma, look into this on Google and you will see that these lawsuits are very real.
In closing, this was the incident that was the catalyst for me to take myself a bit more seriously and spin the wheels on finding a new career and I am so glad that I did. I actually aired a lot of my grievances about the company (specifically the raid) during my exit interview but as I expected, it never seemed to reach the top of management and even if it did, I'm sure they just laughed about it.
My advice to anyone thinking about working for this company? Just don't do it. Work anywhere else. Trust me!