Patch My PC Reviews

4.9

100% would recommend to a friend

(85 total reviews)
avatar

Justin Chalfant

100% approve of CEO

100% positive business outlook

Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
5.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The first thing that I say when people ask me about where I work, is not what we do, it's why we do it. And that why permeates every interaction I have been fortunate enough to have with such amazing people. I receive a constant stream of encouragement and support which helps me feel appreciated and valued in every daily activity and helps elevate the quality of my work. The uplifting nature of Patch My PC goes beyond just those on my marketing team and has been felt in every one-on-one interaction as well as in all of our group sessions. I am also thankful for the opportunity to be embedded in a culture that helps speed up my velocity for learning as each day I feel like I'm learning way more than I ever have before. If you are looking for a company where you can make a massive impact and grow your skillsets and knowledge base, then I would highly recommend joining the Patch My PC team.

Cons

The only con I can think of is that I wish I would have found this company sooner.

5.0
22 Jul 2024
Recommend
CEO approval
Business outlook

Pros

I have never worked for a company who are as focused on supporting their staff. The culture and people centric approach to everything is inspiring and amazing. You are made to feel like a valuable member of the company. Patch My PC, although very mature now and a highly respected third-party patching vendor, still has an exciting start-up feel where we can respond dynamically to customer and technology demands - I love this. Not being bogged down in so much process that creativity and innovation are stumped. There are incredible growth opportunities at the company and every person has a can-do attitude and helps each other out without hesitation. Senior team are incredibly empathetic and have a real pulse on what is happening. The best company I have ever worked for.

Cons

I didn't find this company sooner in my career.

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Patch My PC Response
1y
Thank you for your kind words and for being with Patch My PC for over three years! It's great to hear that you feel supported and valued and that you enjoy our people-focused culture. We're glad you appreciate the start-up vibe and our ability to respond quickly to customer and technology needs. We're happy to hear that you see growth opportunities and find our senior team's empathy and awareness helpful. We'll keep listening and staying present to ensure everyone feels empowered and supported. Thanks for being such an important part of our team. - Justin Chalfant
3.0
1 Mar 2024

Pay parity

Recommend
CEO approval
Business outlook

Pros

Great owners, good benefits. Great culture.

Cons

Most are underpaid for their skills compared to the industry standards. Hire people from outside without looking internally and pay them more. The workload is different for many doing the same work.

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Patch My PC Response
1y
Thank you for your feedback. We're glad to hear you appreciate the culture and benefits at Patch My PC. We understand your concerns about pay parity. Since our all-hands meeting in January, where we announced a third-party compensation benchmark, we've been focused on this issue and know it's been top of mind for team members. We recently completed a full compensation analysis to ensure fair internal pay and competitive market positioning. As a result, where needed, market-based adjustments were made across the company in July. We aim to ensure managers have frequent career conversations with team members to align them with future opportunities. Additionally, our People Operations team has made changes to proactively post all new roles on our internal channels. Thank you again for your valuable feedback.. - Justin Chalfant
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Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.