OC Communications Reviews

Long hours, management doesn't seem to care too much about how late you're out so long as your numbers are good. Billing is deceptive in a lot of ways, your sign on bonus is subject to forfeiture if you fall below standards (almost guaranteed if you're a new tech, pretty solid chance you'll have a bad week if you're experienced), lots of verbal promises made that aren't kept, it's extremely confusing trying to understand rate codes for every single item, pay checks are never broken down clearly on what jobs you're getting paid for properly to audit your own checks. You'll miss your family tremendously very quickly, especially when you're punching 14-16 hours a day, 6 days a week, not including travel time home or to work, you get home and sleep, wake up and repeat until your one day off, where you probably sleep in late, lounge around and do nothing. I wouldn't have been able to last as long as I had without my wife being home to handle everything around the house (Laundry! dinners, packing me lunches even) but it's put a serious strain on our relationship, to the point I will lose her if I keep this job. Management comes across initially as friendly but devolves quickly to show they are just looking at you as another number, expected to meet other numbers. Extremely high turnover rate is due to straight burn out, dissatisfaction with management, and just hating the job in general.

Pays in piece rate. Minimum wage hourly while driving. On the job, hourly pay stops and you are only paid for what you install and what you do. Which sounded fine but you're a technician and random things will go wrong and are not even remotely trained to be suited to handle said problems. Not to mention the prices for the piece rate change all the time (ex. to replace a line coming off of the street to the house was around $4.91 and to run a new line around someone's house was worth around$3.00) and you are not told about it, you'll only know how much you get for what you claim when you get you're paycheck. Don't expect to get days off. I was out until 9:30 p.m. mothers day and past 10 p.m. Easter Sunday. I was working so much I didn't even have to will to find a better career let alone help my family at home. It put a still recovering strain on my family. I've heard of plenty of people getting divorced over the job as well as breaking down into tears because they don't see their family anymore. And they're not deployed in the military or shipping across the U.S., they're just simple cable men. Also take into the account that you are going into random people's houses and dealing with situations where people generally get upset if things aren't going right or if you have to tell them something they didn't expect. And that can be dangerous for YOU or can also mean the customer can lie and say you damaged something of theirs (a customer once complained I broke a computer that I didn't even know existed let alone touch, and got away with it, I was punished for the claim). You're also responsible for the company truck you're driving around and if somebody is road raging and the number on you truck winds up in front of them, regardless of what actually happened, YOU are in the wrong. All of these things together provide more than enough reason to not work for this company in my opinion. Most of the tasks are reasonable but not for the pay we were getting. And yes, the turnover rate is TERRIBLE.