Nordstrom Employee Reviews about "returns"

Updated Jan 18, 2021

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Found 783 of over 18,258 reviews

3.7
68%
Recommend to a Friend
84%
Approve of CEO
Nordstrom Co-President Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
2,044 Ratings
Pros
  • "Best company in terms of work environment(in 745 reviews)

  • "love the employee discount on merchandise(in 585 reviews)

  • Cons
  • "The more you sale the more returns(in 787 reviews)

  • "long hours and on my feet a lot(in 751 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "returns"

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    1. 4.0
      Former Employee

      N/A

      Jan 18, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co workers are nice people

      Cons

      They downpay you and sometimes the returns can be terrible for your commission

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    2. 4.0
      Former Employee

      Fun college job

      Jan 11, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commission based, good product, fun coworkers

      Cons

      Returns! some shifts can be slow

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    3. 5.0
      Former Employee, more than 1 year

      College job

      Jan 7, 2021 - Sales Representative in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great pay, flexible schedule, employee discount

      Cons

      you wont like returns ever

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    4. 3.0
      Former Employee

      Salesperson

      Jan 12, 2021 - Retail Salesperson 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount, commission when busy, nice clothing and shoes, getting to meet people, stronger connections

      Cons

      Hours, rude associates, sloppy management, demanding customers, commission taken away from returns

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    5. 3.0
      Current Employee, more than 1 year

      management is horrible!

      Jan 12, 2021 - Retail Associate in Towson, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - discount although everything is overpriced - you can come into work in style - salary slightly above minimum wage

      Cons

      - commission based salary: if you don't make the target goal for the pay period your paycheck will reflect on it. especially during covid no one is coming to the store. even worse when a customer returns an item you've sold so now you have to sell more. - managers not being managers - poor management - security isnt tight

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    6. 3.0
      Current Employee

      Decent job

      Jan 5, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent job for living through pandemic

      Cons

      The more you sale the more returns

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    7. 1.0
      Current Employee, less than 1 year

      Competitive

      Jan 15, 2021 - Sales Representative in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some people is really nice

      Cons

      If you don’t sale you don’t make commotion and the returns are taked from paycheck

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    8. 1.0
      Former Employee, more than 1 year

      The worst job ever

      Jan 15, 2021 - Sales Associate in Cherry Hill, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounts on purchases and the soup at the cafe

      Cons

      Our manager had swine flu. They wouldn’t tell us what was going on, just wiped our station down. She went into a coma from it. Our manager was vindictive and would make you work double-backs if she didn’t like you. You were expected to confront shoplifters who were some scary people. Co-workers would try to steal commissions. If you weren’t “selling” enough, they would take you into a little room and threaten you. Customers were very entitled and would get angry if you didn’t ditch the person you were waiting on to wait on them. Customers would argue with each other at the counter. They would leave the store open and make everyone in the building stay if one family with screaming kids decided to shop for shoes from 5 minutes before closing until the wee hours. Really, these customers were just bad parents whose tiny tots should have been in bed hours before but we were all made to suffer and stay until all hours. Due to the extremely long hours, I didn’t see friends for months and my family began to forget what I looked like. Oh and they take your pay away if someone returns something!

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    9. 3.0
      Former Employee, less than 1 year

      Return Policy = You Work For Free

      Dec 12, 2020 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Highly competitive sales environment; can set your own pace and the sky is the limit

      Cons

      Returns on returns on returns. They need to change their pay structure to better protect their employees. You basically work for free when everything you sell gets returned.

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    10. 4.0
      Former Temporary Employee

      Competitive and returns hit hard

      Nov 22, 2020 - Sales Associate in Los Altos, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive and competitive work environment

      Cons

      Returns cut from pay and rude customers sometimes

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    Viewing 1 - 10 of 783 Reviews

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