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MediaLab 3D Solutions

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MediaLab 3D Solutions Reviews

3.4

78% would recommend to a friend

(36 total reviews)

Bruce VanWingerden

88% approve of CEO

69% positive business outlook

MediaLab 3D Solutions has an employee rating of 3.4 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MediaLab 3D Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

36 reviews
1.0
28 Dec 2017

Dont Waste Your Time Here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They sometimes have a beer cart

Cons

Management, No advancement, Managers have unrealistic goals for new hires, Does not properly train employees, HR does not help with harassment issues or other H/R responsibilities.

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MediaLab 3D Solutions Response
8y
Thank you for taking the time to post your feedback. It seems like you may be a newer member of our team, seeing from your post that you have been here less than a year. I am sorry you feel you haven't received proper training for your role. We want each member of our team to feel that they have the necessary knowledge, skills and support to achieve success when they are hired. We endeavor to provide opportunities for new hires to train with qualified mentors who can "show them the ropes" while also providing a rich documentation library through our Confluence portals and network drives for each team where information on standards, formatting and project communication are open and available for use. We have our "MediaLab Connect" program that intentionally matches new hires with mentors we call Lab Partners to help new hires train and acclimate. We are also rolling out "MediaLab University" first quarter that will be an online e-learning opportunity for new hire training, cross training and professional enrichment that can be studied at your own pace. If you are concerned about the goals set for you upon hire, I would encourage you to speak with your manager or come see me in Core Services, where I can provide more information on how you can meet your new hire goals, once I know which position you are in. We take all allegations of harassment of any kind very seriously. I encourage you to come speak with me in Core Services so we can discuss your situation and provide assistance with whatever you need. I will need more direct information to fully address your concerns with discretion and confidentiality, and am here to help. I would also urge you to review our Employee Handbook, Section 460, starting on page 27, which outlines MediaLab's written definitions of harassment, the process for reporting harassment and the corrective actions we take to insure no one has to tolerate harassment of any kind at MediaLab. Any reports made are immediately investigated and MediaLab maintains a strict zero tolerance policy for all types of harassment, in accordance with state and federal laws. If there are any additional human resource needs, questions or concerns you feel have not been provided, please feel free to stop by my office, message me through Skype, email, text, call my cell or direct line anytime. I am here to support all of our amazing employees and want to make sure you, as my internal customer, are happy with the services HR provides. Let me know how I can help. I am completely accessible to all employees and am never too busy to listen. Hopefully, we can continue to work together to correct your dissatisfaction and meet your expectations. Effective communication with the right people involved in the dialogue can go a long way to resolving issues, once they are reported. I would greatly value the opportunity to sit down with you face to face to work together to try to find some of those resolutions so that you can continue growing with MediaLab.
3.0
5 Oct 2015

Don't Make it a Career

Recommend
CEO approval
Business outlook

Pros

The people there are the best! Friendly and Fun.

Cons

Upper management is nothing but clicks. So if you can get in on it, you're set, otherwise, be ready for a long road.

1.0
25 Feb 2020

Get your experience and get out

Recommend
CEO approval
Business outlook

Pros

They have a beer cart on occasion to boost morale, but chances are your coworkers were drinking at lunch anyway. Another pro is, you can openly curse. Additionally, there is essentially no dress code. If you do go on an interview with another company make sure to change before returning to avoid suspicion.

Cons

If you strive for mediocrity, don’t mind being micromanaged, enjoy suppressing your creativity and are intimidated by a professional atmosphere; this role is perfect for you. If you would like to develop skills that will help fortify your resume or face new obstacles and learn to overcome them or grow in any professional manner, this is not for you. There is absolutely no advancement nor internal training and development opportunities. However, if you demonstrate the ability to learn quickly and effectively, you may be able to spend a few hours training to do someone else’s job, which I will touch on later. The harder you fight to get out of the quicksand that is the production department the more your peers and management will grow with distain. Nepotism, resentment and other high-school antics are regularly displayed here. MediaLab will claim to promote from within, however; you will be working one day when you receive an email from HR or management about welcoming a new hire for a position you did not know was available. Good news being, the employee turnover is so high at MediaLab, there is likely chance you will be able to find the job posted on an external site 6 months later. If in a production role the only direction your professional career can go is down. Sure, you may learn some new programs or play in some MediaLab inspired software, but how well could you acutally learn them when you click the same 8 buttons every day. Not to mention, that software MediaLab creates, doesn’t really look like a bold qualification on a resume if another employer has no idea its applicability. Additionally, you may be entitled to an annual review and raise. In my experience, the review aspect of the meetings were the only times I felt recognized for my achievements, initiative and my contributions were valued. These reviews culminated in a raise that barley rivals the national annual cost of living increase; so much for the great job you were doing. They have a poor attempt of employee recognition for production. Staff will vote for their friends which turns this into a popularity contest. If you like to do your work and keep to yourself you will most likely be overlooked for everything. If you are not careful, it is frighteningly easy to get complacent and caught up in the day to day, repetitive and rather mindless work. MediaLab is littered with people (albeit great people) who got the job fresh out of college and have never left. They’ve been there so long their skills have become so niche based it is hard for them to find employment elsewhere. The level of micromanaging in a production role is astounding. MediaLab prides itself on being an open, welcoming and warm environment for employees. That may be true, but if you are an hourly or non-salaried employee, think twice. You do not clock in at the beginning of the day and then again when you get done for the day. You will clock in and out a plethora of times a day if you’re and ideal and efficient worker. Your hours are kept by the time you’re clocked into an assignment. If you use the restroom, you clock out of your job. If you’re in the game room, make sure you’re clocked out. Using the gym or break room; you get the picture? Keep in mind you’re evaluated on the amount of jobs you get done in a day and the quality of said, so time is money. To make things better, each job / assignment is allocated a certain amount of time to drive productivity and a quick turnaround time. The paid time off at MediaLab is laughable, if you plan to leave town for a holiday or an extended weekend a few times a year, be prepared to owe them money. In my experience, production employees are judged unfavorably by management for taking time off, especially if it is an extended period. This forces the rest of the team to pick up the slack in your absence because the department is very understaffed and inexperienced due to the high employee turnover. Needless to say, overtime is available and this is where you will make your best money. Keep in mind, you are clocked into jobs for at least 40 hours a week but are at the office far more due to the micromanagment of your timecard. Oftentimes, you will be waiting well past 5pm for edits to return on an urgent assignment. You are not getting paid to wait for work to come back so that you can do your job effectivly. If you attempt to make a suggestion on how to improve the day to day functions or make your job easier / more efficient you will most likely get shot down. Or the team will agree to it and a month later you will get an email saying "oh by the way we aren't doing what you suggested / created anymore" with no explanation why. You will never get a reason why you were taken off of certain jobs or responsibilities. You will just be thrown into new ones, most times without training. There is zero communication here. Advice to young employees or kids coming straight from college: get your required experience for a real job and get out. There will be no career advancement or industry knowledge gained here, pay is far below industry standard. This place is not a professional work environment. MediaLab hides their lack of professionalism behind a cloak of a “casual work environment”. Managers will belittle you, you will be blacklisted and resented for constructive criticism, and no communication about what’s expected of you. Snide and unprofessional comments made by managers are a common occurrence. I was told in my interview that production roll is flexible hours and the ability to make my own schedule from day to day. This is definitely not the case, you will be chained to your desk for 8 and a half hours and will be judged if you leave for the day 10 minutes early. If you are looking for a good life and work balance, do not consider this position.

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MediaLab 3D Solutions Response
5y
First and foremost, I want to thank you for posting your impression of your time at MediaLab. It's unfortunate you weren't able to stay, but we wish you all the best as you continue in your own burgeoning career path. Our goal is to retain our most talented, engaged team members who enjoy the dynamic culture and progressive environment we offer. Open communication and abundant information is available to all employees regarding open positions on our webpage, in HR emails, on our Confluence Homepage, and in our Newsletters. We also post openly through our LinkedIn, ZipRecruiter, Indeed and Social networks when there are open positions. A lack of engagement with the company communication channels can often lead to a disconnect when news is openly shared and you miss it. Career growth and development is something that MediaLab strongly supports. We are proud to offer an Educational Reimbursement Program encouraging employees to continue to learn and hone their professional craft . Artists, Developers, IT personnel, PM's have proposed and pursued their educational goals with our support. We do require employees to research and propose the specific training, certificate program or course they are interested in as the first step. We want each and every person at MediaLab to feel valued and respected, and I am saddened to learn that wasn't your take away. In closing, here are some "Do's" at MediaLab: We do host fun events and opportunities like beer cart (with sodas for those who prefer nonalcoholic beverages, of course) to celebrate our wins and connect our people. We do promote our progressive culture that celebrates the individual contribution, as well as the Team's success. We do allow casual dress. We do expect our employees to self-manage their work flow and clock appropriately for the tasks they are working on. We do expect our employees to clock out when using our free amenities like the onsite Gym, Game Room or grabbing unlimited coffee at our Jura machine, unless on a paid break. We do allow unlimited overtime for nonexempt employees that want to take advantage of extra earning opportunities. We do allow PTO to be taken as employees see fit, encouraging use of PTO and paid holidays to rest and recharge their batteries. We do understand this much freedom in a production-structured environment is challenging for some to adapt to, and that's ok. We're always here to help! And, to be fair, here are our MediaLab "Don'ts": We don't allow day drinking, profanity, disrespect or negativity. We don't allow poor work ethic and ongoing drama to overshadow the great work our people do. We don't micromanage. We don't feel we need to, as most of the individuals we hire stay because they love the culture, people and opportunity MediaLab provides. If you would like to discuss any of the above further, please feel free to reach out to me.
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Glassdoor has 36 MediaLab 3D Solutions reviews submitted anonymously by MediaLab 3D Solutions employees. Read employee reviews and ratings on Glassdoor to decide if MediaLab 3D Solutions is right for you.