Logicalis Reviews

3.9

81% would recommend to a friend

(683 total reviews)

Mark Rogers

82% approve of CEO

65% positive business outlook

Logicalis has an employee rating of 3.9 out of 5 stars, based on 683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Logicalis employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

683 reviews
1.0
1 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Coworkers are friendly and nice, everyone is always willing to help out. Free coffee from Starbucks but who could complain about that.

Cons

Too much middle management trying to enact their own rules and micro manage everything which leads to no strong direction from any leaders. If you have a question or an issue good luck trying to get an answer to it. If you get hired in to the service desk they will tell you that you will only be put on 2-3 accounts, but after 3 months they will keep adding more and more accounts for you to handle causing you to burn out quick. Training for new accounts is non existent. They throw you in a room with another agent on the account and have them try and cover everything you’re going to handle in an hour and then tell you to check their “Tech Documents” that are never maintained or properly updated to stay relevant. Benefits are pretty lackluster. Standard health insurance and 401k. No bonus incentives or anything else to help keep you engaged in your work and performing to the best of your ability. There’s no room for advancement, they will tell you that they promote from within, however they hire all their middle and upper management from outside the company. They promise monthly reviews on your performance to help you grow, but you’ll be lucky if you get even one in 6 months. Workers are not held accountable for their actions when they fail to perform their job properly and there are many workers that don’t get disciplined for their poor performance. If you ever have to call off for being sick, having a death in the family, or any other type of emergency, be prepared to never hear the end of it from management. They don’t seem to understand that life happens and you won’t be able to make it to work.

1.0
21 Mar 2016

Management was no picnic, either.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*If you don't like a new policy or initiative, you don't have to put up with it for very long. The person who came up with it will either be fired, or told to chase after something different in a matter of months. *Loads of training opportunities, if you're an engineer or architect, and want to learn something that a salesperson sold before they made sure someone in the company could support it. *There's so much distrust for "upper management" that you can blame them for pretty much everything, and nobody will question you. Including upper management. *If you're good with Excel, you'll love that it's the only management tool you'll ever need to justify hiring, firing, raises, promotions, what to have for lunch, which shoes to wear... *Paychecks never seem to bounce.

Cons

*Until whatever new policy or initiative they've imagineered dies a slow, tortured death, you have to pretend that it isn't the worst idea since the last terrible idea they had. *The training non-technical people receive is almost always geared toward sales. I'm sure that's great, if you're... you know... in sales. If not, their "leadership training" amounted to multiple days of some basketball coach running a PowerPoint presentation created in 1998 through WebEx, dropping names nobody really cared about, and reiterating a message that could be summed as: "Don't screw up." Very motivating. *There's very little incentive for management to be transparent. Nobody on the team seems happier when you say "Here's this dumb policy that I'm forced to inflict on you." (Really... I tried, and it didn't work.) As a manager, it wasn't as though my managers were more open with me. *Management at the time of this writing is "data-driven", which is a managerial way of saying "If I see two numbers, I can tell that they are different. Also, I'm tired of whatever stories you have that would convey useful information to me, or offer context for the data. Please get back to making sure everyone accounted for the time they spent eating lunch today. Did I say time they spent eating lunch today? I don't care about that at all, unless it makes their time lower than what I think it should be, in which case, I care about it very much." Obviously, you can see how "data-driven" is a more efficient term to use. *You'll have to force your team to participate in "career development" activities, which isn't so much useless as it is cruel. It's kind of like telling a kid about Disneyland, and then making them do a bunch of projects with the promise of going to Disneyland if they do a good job, and then after a year, actually taking them to Disneyland and stopping at the gate to say "Oh, I'm sorry. Disneyland is full." *As a manager, you'll be told that you have very broad authority. Good luck with that. If it isn't being undermined by someone, it's being ignored by them. Go ahead... ask about it in an interview, and you'll probably hear how the last managers were just really bad. Guess what they told me about the managers before me? Yep. *Finally, for the love of all that is holy, you will never, ever figure out how a group of "leaders" can be so tone deaf. Morale problem in the ranks? Let's show them the decked out muscle car that only sales people can win! Morale problem after arbitrarily laying people off a couple of months ago? No problem! They'll be happy to know we're suddenly looking for "fresh, young talent"!

1.0
12 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Benefits are good. Medical is not bad and dental is sufficient. A few good people here.

Cons

Anyone that disagrees with Senior Management is on the chopping block. In Managed Services, there is too much work to really do the analysis that is needed for the customers. Management pretends to care, but really it is about the money. Service Delivery doesn't manage a thing, only protecting itself. All the work they "accomplish" for their customers is done by someone else. Professional Services ruins almost everything they touch. The go to a customer site, set up hardware, etc., then leave. When the items don't work, then it's up to someone else to fix them. They have moved on to a new project. Human resources is completely useless. No loyalty from them to anyone. Policies for employees are not across the board. They are more of a recruiting arm that looks for the cheapest talent possible. They create career paths, but for who? Jobs are being cut. Sales believes Logicalis is a sales company. I heard a few people say, what do they sell, sales? Sales and management forget that the product is the labor performed by the services group. They spend half a million or more every year on the sales get together. Talk about how we have to improve and it never does. In the mean time, the Sales groups lie to customers, inflate what the services products really are and get paid a lot more than anyone else. Laughing all the way to the bank. Overall the company pretends it is more than it really is. None of the leaders have a clue what really happens in the trenches. In order to have "velocity" you need a vehicle to get you there. Crazy!

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