Pros
We get to help small businesses grow faster, do it easier, with less effort. The work we do here actually impacts the lives of those that keep our communities healthy, safe, and growing. Supporting blue collar businesses is one of the many pros of working here, but that's not necessarily unique to FieldPulse.
Here's what is:
Our happy is way too loud. We celebrate individual career milestones as a group, sometimes confetti cannons/music blasting/gifts to recognize those moments. Birthdays, first sale, work anniversaries, and promotions all get the attention they deserve.
Transparency isn't just theoretical here, and it's not something you have to request. We have transparency with our pay, our plans, and our promises. When we make mistakes, which unfortunately with all of these humans working here they do happen often, we just own them. Reps don't wonder what is possible here monetarily speaking, they can literally see the receipts from past successes. We wrap every day with an End of Day Report, leaders and IC's alike, and we share these publicly. Good, bad, or just hilarious, we aren't sugar-coating our reports but being as productively transparent as we can.
Support Systems and Support Processes are being built, modified, and improved every single month. We do a post-mortem on the month, find out where we got in the way of our own success, and then immediately start to work on eliminating those obstacles. Sink or swim mentality doesn't really work for us, and it is not an approach we take with any of our people.
High-Standards to meet those High-Expectations and achieve those lofty growth goals for our brand means accountability is real here. This might be a con for some, but one of the most toxic things a business can do is not hold their people to high standards/expectations and then not provide a simple system to help maintain that accountability. We have both the high standards and the system for accountability. When those standards and expectations aren't met, we address it quickly. Sometimes this means a career conversation and possible termination, but those conversations are never a surprise to the employee.
We've built a system on meritocracy, and the results are unreal. I've seen individual contributors make a $20k commission check in their second month of being onboard. Other IC's have earned $60k+ commission checks. Most are at or near quota each month, and several earned well north of $400k OTE in FY2025. I've never seen a company reinvest into their people with commission checks that are sometimes GREATER than 50% of total contract value. The opportunity to earn is real, and I'm seeing so many fresh college graduates earning life changing money, and it's one of my favorite pros about working here.
There are a ton of perks like free lunches, pet friendly workplace, brand merch, and a ton of culture events to join. That's not why any of us are here, but we absolutely appreciate it!
Cons
The sort of growing pains we are seeing at times aren't necessarily unique to us, but there have been some growing pains.
We outgrew our office rapidly, and needed expansion. My desk has moved more times than I can count, as have most others. Change happens often, and this sort of potential instability is really frustrating to those new to working at a startup.
We feast on numbers here. There's not a part of the business we aren't measuring/managing. This level of insight has surprised some of our new hires, and the amount of people watching sales numbers every month only grows. We don't have a ton of bosses we are each reporting to, but we do have a ton of interest in what we are doing. People that aren't participating in the culture moments, those that are remaining on the outside looking in so to speak have shared they feel like a walking quota due to our emphasis on knowing our numbers.
If you are over 40 you might feel like a dinosaur like me. We have a young crew, and although I couldn't care less about my coworkers age, we've had some new hires find us a little immature.
Dallas traffic, not a FieldPulse problem but we've almost made it one with being in-office. Dallas traffic is not for the faint of heart.
