Sinking Ship - Business Advisor Zillow Employee Review

3.0
13 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Some of the best people ever work here personally and professionally Great Work Life Balance Benefits are above average Lots of Support and Resources I miss the old Zillow

Cons

Zillow is a sinking ship Pre Zillow 3.0 everyone was thriving partners and reps Zillow doesn’t live by “do the right thing anymore” Intentionally lowered partners ROI without telling reps Redistributed leads without advising reps Sales job and account management is all retention now Product isn’t working Upper leadership took so much money from partners and their Premier Agent employees to make up for Zillow Offers Every top manager and rep has left Upward mobility and culture use to be the best in class but has rapidly declined since the big move in Aug 2021 Know it’s all “who you know” We use to be seen as valuable assets and now are quickly just a number at what feels like a retention center Employees are making less then ever Raises are all paid in stock and RSU which plummeted Top reps of 5+ years all making less hourly then new reps they are bringing in Squeezed Premier Agent Org so tight partners and employees are all broke but executives are starting off every all hands laughing while taking a zoom from another beach vacation

Explore other reviews about Zillow

5.0
2 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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