Leave while you still can, I warned you. - Sales Specialist Victoria's Secret Employee Review

1.0
6 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits if you're full time. Im a sales specialist and i make commission but if i were anything else i would have quit a long time ago. The problem is that the way their pay scale works, if you're a strong seller you make more money than some of the management. When you get promoted to management you stop making commission (with commission i average at about $18.53 per hour ) but you get a dollar raise so you basically have to take a pay cut to be promoted.

Cons

So how long do you have? I could literally go on and on about how stupid this company/my store is. Its a company that seems like they're figuring it out as they go along; they change something to make improvements "but wait, that just screws this up" and my particular store is notoriously bad. I had a 102 fever and had to excuse myself from a client to throw up but i was made to finish my shift. If you're closing the schedule is until 10:30 but closes until 1 am have not been uncommon. The problem with this is that I'm responsible for a certain amount of sales per hour ($300) which includes the 4 and a half hours i spend folding panties at night. If I had a slow sales day on top of that extra $1350 I'm now responsible for that can really drop my spah (sales per average hour). Which results in being scolded my management. The whole thing is very degrading. And on top of that you're reliant on the IDGAF cashiers to assign your sale (which some don't at all) and there is no way to fix that once it has already been rung up. AND the general stealing of sales in any commission environment!......honestly, sometimes i wonder how bad off id really be if i didn't have a job at all, like would that really be so bad? Is this place worth it? Because i haven't even scratched the surface; if you wanted to hear all of the problems i have with this place we'd be here all day......its never ending

Explore other reviews about Victoria's Secret

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Easy retail job for beginners

Cons

long and slow hours at times

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

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