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US Postal Service

Is this your company?

You could lose your soul here. - Rural Carrier Associate US Postal Service Employee Review

1.0
13 Oct 2011
Recommend
CEO approval
Business outlook

Pros

To be fair, the Post Office will test your abilities and fortitude when it comes to working in this kind of business. I like thinking about the many times I delivered mail the day after a federal holiday, which is an o.k. perk to have federal holidays off to some degree, on a Tuesday with box holders and in a rainstorm! The crazy part: I still came back the very next day for more. In a way, you will learn about yourself and what you can do. The salary is o.k. if you can get the hours to back it up. $18.50/hr can be the equivalent of minimal wage if you're only guaranteed one day a week, even if you're also compensated for fuel from EMA. It's also great to deliver mail in a postal vehicle instead of your own car. Although, I should point out that not all locations at USPS have LLVs, which is the case of this station in Odessa. If you are a hard and dedicated worker, you will have the respect of some of the older veteran regular carriers. Not only will they back you up when you can and WILL be in a bind, but will offer excellent tips on how to perform your duties effectively.

Cons

Where do you begin? The biggest problem with being a substitute carrier is that your always on-call. You can forget about trying to make plans far in advance. Your office will call you in at the last possible minute for you to run a route, but to add for a little levity it always seems to happen when you commit to something. By the way, management almost never calls you to let you know that the schedule has changed and what route that you're on. You have to call them find out at the beginning, the middle, AND at the end of every week to cover yourself to avoid an "Investigative Interview", also known as an interrogation. There's almost no way to get a second job to support yourself without either burning out or the second job conflicting with the Post Office. Management has no sympathy on this matter. They want you working for them well into the evening and into your second job. If your job presents a problem to them, they will make you choose to either work for USPS or resign, regardless of how long you worked for them and your dedication to the job. As mentioned before, not all offices have vehicles that you can use. Which means you will be required to use your personal vehicle to deliver the mail. You will tear up your vehicle delivering mail. You will spend more money regardless of what compensation you get from USPS on maintenance, insurance, and fuel for your car delivering mail. Plus, the only time you start getting benefits is when you make it to career level, which would be regular carriers and above. No life or health insurance for you. And then there's the concern about management. Probably, the poorest and soulless collection of snollygosters, popinjays, and ninnyhammers I have ever had the displeasure of serving under. I have seen them spend more time at my station standing around talking about their vacations and their social life, than actually doing there job. Rather than call in additional help from another office, an RCA would appreciate that, they would prefer to over burden all the substitutes by splitting routes. Rules constantly change here in the Odessa Post Office depending on the time of the month. You'll find yourself already in breech of another rule that was added to your office within 24 hours after you left for the day without even trying. It does not matter how long you worked at the post office, management will treat you like you've been working there for a couple of weeks and berate you as such. No such thing as praise for your hard work in this office. Plenty of criticism to spread around and none of which are constructive. It seems the only time management is interested in talking to you is if you've done something wrong, which I guess is a good heads up especially when you see a union representative waiting to take a statement as your called to the carpet.

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5.0
1 Mar 2026
Recommend
CEO approval
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Pros

Good benefits and decent pay

Cons

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4.0
16 Jun 2014
Recommend
CEO approval
Business outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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