Think carefully before joining — especially at a manager level - Manager TELUS Employee Review

2.0
26 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Remote-first culture, long before the pandemic. (However, your remote status depends entirely on your leader’s preference and could change after a reorg.) Some truly great colleagues who stay for reasons I don't fully understand, but made the experience better. Volunteer committees (Women in Business, Diversity, LGBTQIA+, etc.) are very active if you enjoy unpaid corporate volunteer work. Pay is okay, but doesn't match the risk level (layoffs are common).

Cons

Constant reorgs every 6–12 months, often driven by rewarding top performers with promotions, not by business needs. Leadership is largely made up of strong individual contributors promoted into people management without any actual leadership training or experience. Culture heavily favours those who "worked their way up" — external hires at the manager level are often treated as outsiders ("hired off the street" was a phrase I heard more than once). No onboarding or support for new hires — you're expected to figure it out yourself. Company claims strong values, but leadership behaviour often directly contradicts them. If you land on a good team, don't get comfortable — frequent reorgs mean it likely won’t last. Strange executive politics that feel like an episode of Succession, with leadership openly jockeying for the next CEO role. Women and people of colour are expected to shoulder the unpaid labor of corporate volunteer committees to prove their commitment to "values." Meanwhile, poorly behaved senior leaders (mostly white men) often get public "ally" awards based on the work of others behind the scenes. Ongoing issues with customer and employee experience due to numerous acquisitions with no real integration strategy. Collaboration is often weak because many employees are in survival mode.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Generally great overall. Workload was strange

Cons

Workload was confusingly communicated I guess

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