Once a Great Agency, Now in Decline as It Lost Its People and Its Culture - Anonymous employee TBC Advertising Employee Review

2.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still some genuinely good people at the company who care about their coworkers and try to support each other through a difficult environment. Some clients were enjoyable to work with, and certain projects could be exciting at times. The agency also offers smaller perks like snacks in the kitchen and occasional team outings, which were appreciated. That said, a lot of the people who originally made the work enjoyable have since left, and the morale has noticeably declined as a result. The overall atmosphere feels very different from what it used to be, and that shift is hard to ignore.

Cons

What this agency has become over the last two years is genuinely sad. Leadership is completely out of touch with employees and often with clients as well. The way management speaks to people can be rude, dismissive, and unnecessarily harsh. You will be judged for every single email you send, word you say in meetings, and even what you wear. Employees are expected to constantly overperform, work late nights, and sacrifice personal time, yet none of that effort is recognized or rewarded. Overtime is simply expected. The environment feels deeply unfair. There is obvious favoritism, especially within account management, and promotions, raises, and reviews rarely feel based on actual performance. Leadership will shift narratives to justify decisions, and feedback during reviews often feels predetermined rather than constructive. Many employees are left feeling undervalued, no matter how hard they work. What makes things especially disappointing is the lack of professionalism from leadership. Gossiping about employees openly, creating division between teams, and making people feel disposable became normalized. Morale is at an all-time low, and most of the genuinely talented people who helped build the agency’s reputation have already left. Creatively, the agency has also lost what once made it stand out. Work increasingly relies on AI-generated copy and concepts, while leadership continues investing heavily in expensive hires instead of supporting the employees already there. Meanwhile, employees were told THIS YEAR that there was “no money,” with some people facing pay cuts or stagnant salaries despite taking on more work. Clients have noticed the decline, too... This review is not meant to “trash” the company. I kept hoping things would improve, and I know many employees still there feel exhausted and unheard. But yet it's now 2026, and it is getting worse. People considering working here deserve an honest picture of what the culture currently looks like. What was once a strong agency with talented people and real creativity now feels like a place driven by politics, burnout, and fear rather than respect or collaboration.

avatar
TBC Advertising Response
3w
As with any business, TBC continues to evolve, and we know that change can affect people in different ways. What isn’t changing is our commitment to keep listening, learning, and building an agency environment where people feel heard, respected, supported, and able to do their best work. We take all feedback seriously, whether it is posted online or delivered in-person. Thank you for taking the time to share your thoughts.

Explore other reviews about TBC Advertising

5.0
14 Jul 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely love the work I get to do at TBC. The projects are meaningful, creatively challenging, and always evolving, which keeps things exciting!! The client work really stands out. There’s so much passion across the board, and I get to collaborate with some of the most talented, creative, thoughtful people I’ve ever worked with. Everyone takes pride in what they do, and that energy is contagious. The culture is collaborative, supportive, and just really well-balanced. People care not just about the work, but about each other doing well. It’s the kind of environment that makes you want to do your best, because everyone else is doing the same. There are great perks, too, wellness initiatives, happy hours, and chances to give back through community work, which all contribute to a workplace that feels rewarding in every way. It’s the kind of job that makes you look forward to signing on/going into the office. I feel lucky to be here.

Cons

I haven’t experienced any real cons personally, just the usual day-to-day challenges that come with doing work you care about.

2
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TBC Advertising Response
10mo
Thank you for the kind words! We're so glad to hear that you find the work at TBC meaningful and energizing, and that you're surrounded by a team that inspires you. Creating a culture rooted in collaboration, creativity, and care is a priority for us, so it's wonderful to see that reflected in your experience. We appreciate all that you bring to the team!
1.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Well-known clients (locally, regionally, and some nationally) - Company is recognized locally in the advertising and media space - Some colleagues truly are fun to be around and make the work enjoyable

Cons

- Be ready to work, work, work. Not just within your job title, but picking up the slack for those above and below you, cross-functional teammates, and senior staff. Naturally, you won't receive credit for this work. Only senior staff will. - Overloaded with work and go to your supervisor asking for help, a way to manage your workload? Don't expect anything in return. Instead, you receive a talking to on why you cannot manage your workload and why you must be doing something wrong. So, you end up working early mornings, late nights, etc. - Clients come and go at the drop of a hat. You must do everything in your power to keep them happy, naturally, but never bill them for work exceeding their scope. You must not write off those hours, either. So, make it work. How do you do this? Beats me! - Executive leadership is only concerned with their external image, not company culture, employee morale, or team performance. They will oust an employee at the drop of a hat, just because, and already have their replacement, typically someone they know or a friend of an employee they like, waiting in the wings. - Those in management or executive leadership positions never leave. Why? Because they know too much about you, so it's best to keep the skeletons hidden in the closet. If you dare leave, they never speak to you again. Any employee who leaves feels a sudden weight lifted off their shoulders, instantly bonding with those who also went through the same trauma of having worked at TBC. - Any given day at TBC is either filled with executives in meetings all day, thus you cannot have a minute to speak with them about your urgent request from a client, executives screaming through the office and barking orders at everyone, or executives out of the office and on vacation, playing golf, or [insert the latest fancy destination here.] Needless to say, there is never a time in which they are available to the average employee, yet they boast in the interview process and during your first week, they are "always available" and their doors are "always open."

1
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TBC Advertising Response
3w
Thank you for sharing your perspective. We are sorry to hear that your experience at TBC left you feeling this way, and feedback like this is important for us to hear.
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