Easy job good benefits - Assistant Manager Swarovski Employee Review

2.0
3 May 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits Good discount/holiday accrual Easy systems to learn Lovely products

Cons

Poor rota system No work life balance Not much progression Communication from higher up was very last minute, rarely taking into consideration how the store runs and functions Jewellery itself not long lasting as much as they push this narrative HR have no compassion. They have no care for you what so ever and you are seen as a number

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Swarovski Response
2y
Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We want to thank you for your feedback about our lack of communication. We are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We also have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. We wish you all the best both professionally and personally.

Explore other reviews about Swarovski

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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