22 Jul 2016
SureCall Response
9yWe always let our team know if they have an issue bring it forward. With the CEO council agents can speak directly to the CEO about their concerns or suggestions. We have nobody in a management today that are related to the owners, all Team leads and shift leads are external hires and worked their way up. That doesn't mean we won't ever put family into those roles, we are a family owned and operated business after all. We are sorry to have lost you, you sound like a really nice person :) As a former employee you may not understand how our company operates today.