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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Good entry-level role but low pay and strict culture - Ccustomer Service Representative Safelite AutoGlass Employee Review

      3.0
      8 May 2026
      Ccustomer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Read me! I’ve been working from home for some time. This company is by far not the worst option. They are strict and from my understanding the calls are back to back. The training moves quickly but it’s are a pretty nice entry level role. You will have a little sales, customer service, and multitasking in your day to day. The best way to put this is this job is what you make it.

      Cons

      1. Pay is lower (you are given a small commission on wiper sales) 2. The company behaves like a little more strict and protective than most

      avatar
      Safelite AutoGlass Response
      2w
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      14 May 2026
      Crs i
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is amazzing

      Cons

      barley any breaks if you work less then 8 hours

      avatar
      Safelite AutoGlass Response
      2w
      We appreciate you sharing your experience. At Safelite, we're committed to focusing on you first — including your needs, passions and commitments inside and outside of work.
      3.0
      3 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1d
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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      Safelite AutoGlass reviewsSafelite AutoGlass Ccustomer Service Representative reviewsSafelite AutoGlass review