Pros
Free gourmet coffee and ample opportunity to get away with murder on the floor as long as long as you hit your outbound call quota. Management is clueless and only checks their dashboard, since they themselves are miserable working there and realize they have nowhere else to go. Supervisors even spend hours in their car when specific managers aren't in office! Make good friends with management, show up on time and look busy and you've got yourself a great paying job for what's truly required. Management too caught up in being a "Christian" organization to feed their egos and don't understand what truly occurs on the floor. No drugs tests, no background checks and worse in a claimed "HIPAA compliant" atmosphere.
Cons
Put in your time and you'll eventually advance after associates with integrity are chased off. Only one person has ever been hired from the outside.