Negative Initial Interview & "OnBoarding" Experience - Anonymous employee Parcel Pending Employee Review

I am new to Parcel Pending and I have to say, my initial introduction to the company was not a good one. The initial interview who I think was with their HR dept. was so bad that I almost turned away from this great company. Additionally, after I started what they call the "on boarding" was equally just as bad. The responsiveness throughout the interviewing was lacking. I also felt that whoever conducted my initial interview was complacent and didn't speak very highly of the company nor did they have any passion or excitement to share. Additionally, once I started, it was difficult to get much support through my initial first few days. When I reached out to my initial contact (who I think I interviewed with) they weren't much of a resource and I almost felt like I was bothering them. Definitely a very negative first impression and first week of this so called "Onboarding" was non-existent. Luckily, I stuck with the process as my current manager and team are great!