Do not work here - Underwriter MassMutual Employee Review

1.0
23 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Great benefits, Good pay, Progressive company culture

Cons

Terrible culture in the underwriting department. Work load is too high and underwriters often have mandatory work weekends. Audit is very punitive and doesn't allow for underwriting judgement. Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite.

Explore other reviews about MassMutual

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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