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      Being Tier 1 sucks - Tier I Enrollment Specialist MNsure Employee Review

      3.0
      15 Mar 2018
      Tier i enrollment specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The people (other reps) contact center leadership, etc are great for most part. One or two awful ones but on average great staff.

      Cons

      OE gave me panic attacks. It was terrible. I hated working as many hours as we did and when it was over then tax season comes and people are still pissed. Everybody needs some time on and off phones. I hate the caste system of operations versus phone reps.

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      5.0
      21 Jul 2022
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      They treat their MNsure Brokers well. Moreover, MNsure treats their employees great they always provide awesome training we can add for our continuing education and they keep us busy. The business is great! I love MNsure. I salute this great organization, and all they do to help others to stay healthy and safe to obtain affordable and suitable healthcare plans.

      Cons

      None, MNsure is an excellent conglomerate to partner with. I have nothing bad to say about this incredible organization.

      4.0
      6 Aug 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Down to earth remote work

      Cons

      Insurance customer service can often leave one frustration wit

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