LRQA has only recently been established, has acquired some new companies and is currently in the typical phase of a bumpy change process, where everything is evolving, processes are not yet perfect, questions remain unanswered and there is just general uncertainty regarding further organisational, process-related and administrative matters. This doesn't directly affect my day-to-day work, but you sometimes wonder who you can ask to get clarity and when things will settle down. But the past year and also the outlook for 2025 clearly show that LRQA is working hard to solve these problems and to harmonise and integrate everyone involved...