1 Sept 2016
Janover Response
9yWe were very disturbed reading your review. We thrive to create an inclusive work atmosphere, where people take pride in their work, and enjoy being part of a productive team.
Your comments reflect that we have achieved this when you say the "staff – great bunch of people to work with" and the "best place for interns to start their careers". This of course, does not occur by accident. An atmosphere that values and respects members of the team will attract "great… people" and provide the "best" learning opportunities for people starting their career.
As to your cons, we disagree with them and statistics support our position. Specifically:
1. Even during the busiest times of the year, we only require our staff to work 55 hours per week. Industry statistics indicate that this is on the low end in comparison to other firms in the accounting profession.
2. Our employee turnover is extremely low when compared to published industry rates in accounting periodicals such as Accounting Today and Inside Public Accounting.
3. The evaluation process occurs twice a year. This is a way to provide feedback on a timely basis.
4. Every staff person has a mentor of their own choosing who they can approach with any issue. In addition human resources and firm management are always available, and always have an open door.
5. We provide a tremendous opportunity for growth with advancement taking place at all levels including promotions to partner.
6. We've received great feedback from our staff for the things we do to make the atmosphere feel special including:
a. Catered dinners Monday to Thursday whenever staff is working hours in excess of 40 hours a week
b. Providing lunch on Saturdays when the office is open
c. Closing at 1 o'clock on Fridays in the summer
d. Sponsoring many different sports teams for staff members after hours
e. Bringing in bagels and frozen yogurt during the day
f. Keeping snacks and fruit readily available all year long
g. Having get-togethers on a regular basis at local restaurants or sporting events
Finally, we would like to conclude that we firmly believe in constantly striving for improvement. Accordingly, we would appreciate if you, or any other employee, came directly to management or HR within the firm, and give your suggestions and ideas, so that we may incorporate them in our culture.
We thank you for your time, effort and contribution to our firm.