A supportive team with a motivating culture - Relationship Executive IAG Loyalty Employee Review

5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Amazing team that helps you stay motivated and engaged Good work–life balance and flexibility Great work benefits and recognition for hard work Collaborative and friendly team environment

Cons

Equal pay opportunities across similar roles could be improved

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IAG Loyalty Response
9mo
Hi, thanks for sharing your positive review of your time so far at IAG Loyalty! We're really pleased to hear the pros you’ve highlighted – we strive to create a culture that excites, connects, and empowers our colleagues to make an impact. We’ve also noted the con you mentioned and shared it with the relevant team. Thanks again, IAG Loyalty

Explore other reviews about IAG Loyalty

2.0
28 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are friendly, work life balance is flexible and the company itself has an interesting business model

Cons

Big divide between senior management and workforce which results in a toxic and disjointed company. People are not recognised, valued or trusted. Career progression is stagnant. No talent pool or career succession plans in place.

9
1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

-Good Travel benefits -Bonus when paid -Central location (expensive travel)

Cons

- Lack of diversity in leadership, if you are not prepared to flatter and don't fit the right "profile", then forget it - Lack of transparency on pay and benefits - disparities between teams - New ventures misjudgement, untold losses due to launch of sub-optimal products leading to back-tracking and organisational chaos - Negative press coverage of change to Club (Extension gate etc.)

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