Great company to work for - Customer Assistant IAG Loyalty Employee Review

People are friendly, work life balance is flexible and the company itself has an interesting business model

Big divide between senior management and workforce which results in a toxic and disjointed company. People are not recognised, valued or trusted. Career progression is stagnant. No talent pool or career succession plans in place.

-Good Travel benefits -Bonus when paid -Central location (expensive travel)

- Lack of diversity in leadership, if you are not prepared to flatter and don't fit the right "profile", then forget it - Lack of transparency on pay and benefits - disparities between teams - New ventures misjudgement, untold losses due to launch of sub-optimal products leading to back-tracking and organisational chaos - Negative press coverage of change to Club (Extension gate etc.)