A company that promotes caring and health doesn't seem to care about their frontline employees - Response Team Specialist Honor Employee Review

2.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- This is a good cause. Helping older folks get the in home care they need. - The pay was okay, but it definitely could have been better. - My direct manager was working with me on changing my schedule to my needs, which was nice. A week after it was adjusted to my liking, the higher ups laid off me and most of the Response Team.

Cons

- Directionless. Your goals will change each month. When I first started, the goal was to speak with the clients on the phone to potentially get a local rep in the door to sell them our product. Even if we set up the meeting over the phone, but the local rep didn't make the sale, it was our fault. They changed this to either 3 hours on phones or at least 70 calls made, and no one was hitting these goals, but we got either written up or warned anyways. - PTO and Sick time were combined, and you only earned 3 hours (roughly) every 2 weeks. - If you had to take a sick day, you would get a warning if it was a busy day (which you had no way of knowing in advance). - No bonuses. - Micro-Managing. - Constant company change ups.

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Honor Response
1y
We’re sorry that your experience at Honor didn’t meet your expectations about goals, management and change. We take feedback seriously and use it to shape improvements across our teams. If you have additional thoughts, we invite you to share them with us by reaching out to our People team.

Explore other reviews about Honor

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of hard problems to solve and great coworkers

Cons

Direction can change pretty quickly as the company's strategy evolves

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are great because you're going through the same thing together. With that being said, proceed to the cons

Cons

Where do I start? - Poor Management - Poor Leadership - Poor Operations - No room for growth - Extremely small pay - No overtime pay but expected to work 14 hour days - Zero work life balance - Can't go to your Manager with a concern without being placed on a PIP because they're ready to fire anyone for no reason - Turning Homecare into Amazon - Can care less about the Caregivers. PAY THEM MORE!!!! They claim to but they can really care less about them - To put the cherry on top, they like to approved requested time off and then reverse it after being approved and tell you that you can't go on your approved time off because you need to work holidays.

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