Party's Done Everybody Go Home - Anonymous employee HomeStars Employee Review

Don’t be fooled by pictures on Glassdoor. We will never have a cottage offsite again. Many of the people in each photo are gone. Oh man, our sales team before COVID just over a year ago are for the most part gone. Things used to be so much better on the second floor! As a sales person, man, they expect you to make 100+ dials each day, triple dialing contractors and badgering people to sign on. If you haven’t made a dial for 5 minutes, the managers will reach out. They don’t teach you about the product, just tricks to sell it. If you are able to make it past probation, count yourself as one of the lucky ones, but any given moment you can be made gone. You’ll have a longer leash depending on your skin color. The Wolf of Wall Street culture is true. Half of our marketing team has left recently. Them leaving at similar times definitely raises flags. These people have been with us since we were on the second floor. That said, I saw no difference in contractor or homeowner demand with them there versus when they left. The head of product from what I hear is also leaving. We were told to get ready to pitch our new product in early 2021 and is now TBD. It’s a paint job but so costly I bet that it was one reason we hiked our subscription prices. At least with the Eglinton Crosstown, the wait and price overrun is worth it because it’s something new and innovative, all I hear about this is that it’s a paint job. Our HR team who had years of experience together also quit within a span of a month a few months ago. Who is left is new and a lot of burden is placed on people that shouldn’t be shouldering it. Finally, Customer Success keeps getting smaller as our sales team grew and with it customers. I don’t know how they have the time to get everything done. The managers seem to only about their own payout and career growth. One has a woman issue (three have switched teams, and one has quit). The other one is known for being fake, acting crushed when someone leaves but also openly telling frustrated employees which direction the door is.