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Hobby Lobby Store

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Very Short Staffed - Customer Service Manager (CSM) Hobby Lobby Store Employee Review

2.0
14 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The pay was decent, but not worth it for everything you were expected to do.

Cons

Always short-staffed, no communication between managers, Lots of times I didn't get my breaks, and sometimes I didn't get my lunch break.

Explore other reviews about Hobby Lobby Store

5.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Nice people to work with, good building (new), employee discount even for temporary workers

Cons

Air conditioning could be better, the work is somewhat strenuous, you are standing and moving the entire shift

2.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay & except for Christmas season, the workload was not very intense or difficult. Great customers and met several great people that worked there as well.

Cons

Extremely toxic management. Verbally abusive that ran rampant throughtout management & CSM front supervision employees. Employees are spoken down to like they are children with a lot of disrespect. Common complaint amongst employees but most need the job so desperately because for a retail position without education, the pay is good. Employees are often too scared or just feel defeated and unheard. When it starts at the top & trickles down & all management is abusive in their authority, there is no one to go to for help.

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