Pros
I had some amazing coworkers. At the beginning of my time there, we were encouraged to bring forward problems and ideas.
Cons
Speaking up to highlight system errors/ inefficacies/ opportunities for improvement is discouraged (had my wrist slapped for doing this and eventually learned to just keep quiet). Over time, any avenues for bringing forward ideas were shut down. The Health Coaching organization is run by people who are not Health Coaches and the Health Coaching program was designed by people who are not Health Coaches. There is a huge disconnect between what leadership thinks Health Coaching is, and what Health Coaching actually is. Continually prodding clients to log their daily habits in an app is pretty much the opposite of what Health Coaches are trained to do. Many "health coaches" on the team have not had any training or certification in health coaching.