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Thank you for sharing your feedback. We’re sorry to hear that your experience at FitPros felt disconnected from the culture and mission we strive to build.
We appreciate you recognizing the passion of our leadership team, the flexibility of the work environment, and the strong connections employees have been able to build with one another. Those are parts of FitPros we value deeply.
At the same time, we take your concerns seriously. The past few years included difficult business realities, including revenue challenges, organizational changes, and hard decisions that affected our team. While those decisions were made with the long-term sustainability of the company in mind, we understand they may have contributed to feelings of uncertainty, frustration, or loss of trust.
We are especially mindful of feedback related to communication, professionalism, and inclusion. FitPros is committed to fostering a respectful workplace where employees feel heard, valued, and supported — even during periods of change or disagreement.
As a wellbeing company, we know our internal culture must reflect the values we bring to our clients. We are continuing to learn, listen, and improve so that FitPros can remain a place where people feel connected to the mission and proud of the work they do.