A Great Place for Career Growth, but Scope for Faster Progression - Manager Operations Firstsource Solutions Employee Review

Thank you for your detailed and thoughtful feedback! We’re delighted to hear that you appreciate the career growth opportunities, internal promotions, and recognition for performance at Firstsource. Your journey from TL to Manager Ops is a great example of how we prioritize internal talent and provide long-term career stability. We acknowledge your points regarding salary increments, automation, and talent retention. Compensation adjustments are performance-based, and we continuously review market trends to stay competitive. Our dedicated technology team is actively working on automation and digital transformation to enhance efficiency. Additionally, we strive to re-train and retain talent to ensure stability across teams.