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First Financial Merchant Services

Is this your company?

Director of Business Development - Director of Busin First Financial Merchant Services Employee Review

5.0
22 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Honestly working at FFUSA was a blessing. I can assure you if your looking to work in an environment where the leaders of the company genuinely care about you than First Financial is the place for you. The possibilities at FFUSA are endless. There is a clear tracking system to show where you stand and where you need to go to achieve your goals. FFUSA has a culture that rewards hard working honest individuals. First Financial is a true family and I would recommend anyone to work at First Financial. Reason for leaving was family was relocating and it was one of the hardest decision I have ever needed to make. I will always be grateful for First Financial. Chuck Fowler is one of the most caring individuals I have ever met. He is the Vice President of the company and he will go above and beyond to help you be successful. There are not many companies at the level of First Financial where the VP of the whole company will sit down and help you grow. The CEO and Vice President will not just help you grow in your career, but in your personal life as well. I was taught things that will help me through my entire life. We call that the tootsie roll effect! I am forever grateful to have worked for First Financial and would recommend this to anyone.

Cons

Honestly if you're not willing to work hard or be coach-able this isn't the career for you.

Explore other reviews about First Financial Merchant Services

5.0
3 Jul 2021
Recommend
CEO approval
Business outlook

Pros

good work environment great training

Cons

nothing that they could control

2.0
22 Aug 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is very easy to become an agent for this company. After joining the chat by invitation only candidates are called immediately and given your own home office advocate. This advocate is a mentor and offers some useful marketing tips. The short training videos offer some valuable sales tactics to novices.

Cons

The company wants you to sell it's credit card services and they make it seem like it is easy to do however it is akin to selling insurance- not easy. The home office advocate will back up anything that you say, and I mean anything. I was told that I was the only salesperson in my county, but when I went out to sell the merchants have said that there was an agent just there. If you do not log into your account for more than two weeks, you are denied access. It is not easy to regain entry because of the limited amount of personnel to handle the "no access" problem. If you have any questions, you may have to wait to reach your assigned advocate. Imagine trying to get a client to sign up but there is no one in the office to answer questions, There are no benefits. All of your income is based on sales. The company offers no statistics that may be helpful to it's agents.

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First Financial Merchant Services Response
9y
We appreciate your feedback. We agree with you, this can be a very trying career, and it definitely isn’t for everyone, and we are sorry if our technology or resources made it more difficult for you. We have updated these glitches in our system, making it easier for our agents while in the field. We appreciate your valuable feedback and apologize that the career didn’t work out for you.
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