People Focused - Training Manager FedEx Office Employee Review

When FedEx purchased Kinko's all those years ago I was excited about the brand. I knew very little of the people focused culture that was at the core of FedEx. When my oldest was diagnosed with T1 diabetes and put in the ICU, I was in DC for a meeting. The MD and FedEx made sure I got home and followed up on getting her insulin pump a year later. When my dad died two weeks ago, my VP of HR read his obit on an HR call. My CEO sent me a personal handwritten note in THE MAIL! He could have sent it FedEx, but I think he knew a card is more personal. So many other leaders sent cards and caring thoughts. My direct manager and peers have been generous and kind through the entire journey. My direct reports have gone above and beyond to ensure their manager (me) feels cared for--in spite of the needs they each have. My mailbox continues to be filled with cards from people I hardly know from my company. This is not just hiring the right people--it's a culture of hiring people who fit with the core values of FedEx. You may have noticed I said "my" and not "our". Each of these individuals belong to all Team Members, but when it becomes a personal moment it feels like they are yours alone--because they care enough to show you matter. If you dread going to work on Mondays, If you are working for a company that asks "when will you be back" after a tragedy, and doesn't send handwritten notes of care when you most need them. Go apply at FedEx or FedEx Office. I can't promise pay or benefits will be better than where you are but I can promise you'll want to work for them, that you'll stop hitting the snooze button on Monday mornings. I can also promise you'll feel cared for beyond what you produce. Because of that you'll want to do more for your company, my company.