Pros
Cozy and comfortable office, phenomenal coworkers who are passionate and ambitious, the ability to be an expert in interesting and unique travel destinations, occasionally being sent on trips, great work/life balance.
Cons
Severe micromanagement, low pay, no official HR, nepotism, high turnover, no career growth opportunities
While the pay is reasonable (though low for living in Seattle) this isn’t a “forever” career for most, but the great travel opportunities and amazing coworkers makes it worthwhile. The work is not intrinsically difficult, but the overall management of the company leaves a lot to be desired. The main sources of frustration are not valuing employees, showing blatant favoritism, and intense micromanagement (the minutes away from your desk are unofficially monitored).
If you are male, you’ll likely do well here. The best trips will be offered to you, you’ll receive higher pay and bonuses (which is a whole other non-transparent and arbitrary system), and you’ll be given the best leads. This company tends to highly praise those they set up for success, while others who are not given the same opportunities must struggle to keep up.
Overall, it is not a bad place to work and I hope they continue to thrive, but like any business it has its behind-the-scenes challenges.