Lovely team, horrible management - Legal Operations Analyst Elevate Employee Review

1.0
6 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Most members of the team are a pleasure to work with and the flexibility is refreshing

Cons

Despite low pay and no possible progression I would have stayed if it wasn't for the manager of the legal operations team who is openly misogynistic and inappropriate towards employees. When issues are raised, individual employees are gaslight as well as the entire team being punished which creates an environment not safe to speak up in. The job sold in the interview is miles apart from the work you actually conduct, I would even go so far as to say management lies to applicants as they are desperate for people to join. Mental health is not taken seriously even though highly sensitive material is being dealt with on a daily basis. HR is aware of issues however, nothing has been done for over 4 months now so the only remedy was to quit. Stay away from this specific role if you can

Explore other reviews about Elevate

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule. Work-Life balance. Monthly training topics.

Cons

Sometimes break in communication can occur with case load assignments.

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Elevate Response
3mo
Thank you so much for this wonderful review! A 5-star rating after three years carries REAL weight, and it means a great deal to us! Flexible schedules, genuine work-life balance, and regular learning opportunities are things we want to be table stakes at Elevate. Hearing that they're consistently part of your experience tells us we're getting the fundamentals right. The communication gap around case load assignments is a fair flag: even one breakdown in clarity can create unnecessary stress, and that's worth fixing. We're reviewing how assignments are communicated to ensure all Elevaters always have what they need to hit the ground running.
4.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Contact of work was decent but not particularly challenging. Schedules were unpredictable because of client demands but overall could be managed if one was OK with 12 hour days.

Cons

Celebrate heroism versus day-to-day smooth operation. Made people believe the only way to get recognized was to commit unnatural acts

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Elevate Response
2mo
Thank you for a review that is both generous with the stars and honest about the experience. The distinction you've drawn between celebrating heroism and rewarding consistent, reliable performance is one that gets to the heart of how well meaning recognition cultures can go wrong. That's not the culture we want to build, and your feedback is a useful mirror. We’re examining how recognition and rewards are structured at Elevate to ensure that steady, high-quality contribution is valued as much as crisis response. Your advice to management is noted, and taken seriously.
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