Great People - Claims Representative Eastern Alliance Insurance Group Employee Review

Excellent Management team with no micromanagement.

No payment for internet while working remote.

A few individual coworkers genuinely care and try to do good work despite the environment. Benefits are average — not great, but not terrible.

Salaries are low compared to industry standards and don’t match the workload or expectations. Training is minimal — you’re often left to figure things out on your own with little to no support. The company pushes a “culture” narrative that doesn’t reflect reality. It’s a tight-knit clique — a good ole boys and girls club — and if you’re not part of it, you’ll never fully fit in or advance. Management promotions are often based on favoritism or tenure rather than leadership ability. Some managers look good on paper but have no people skills. They claim to support remote work, but if you live near Lancaster, you’ll be pressured to come in — often for no clear reason. Meanwhile, those in the inner circle come and go as they please with no consequences. The culture is not evolving in a healthy or inclusive direction. It’s becoming more exclusive and insulated to “their” types. Overall, it feels like a company living in the past — unlikely to thrive in the next decade without a complete overhaul.