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      EF Education First

      Engaged employer

      EF Education First reviews

      Nice retirement home - Software Engineer EF Education First Employee Review

      4.0
      8 Oct 2022
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Very good pay - Loads of freedom - Pretty much everyone is nice because they probably aim to stay working there - Lots of internal events - I got two days of WFH, but there were some who got more if you wanted - Never had to work overtime, or weekends - Rather modest management, which makes them quite approachable, with a few exceptions of course who seem to be entitled nut cases.

      Cons

      - Seemingly draconian work contract, I have not seen anything as restrictive, and they just refuse to negotiate any of it, even when they agree with you. I have never seen any of what is written in the contract happen though. - Somewhat awful open working space. It is decent, but you can hear everyone talking. - Everyone seems to be so empty, and alienated from work. There are people who are well motivated, but the rest is just not focused, and it starts to seep into you as well. Although there still are beacons of light, they will most likely leave. Example, 15 people in a meeting, 4-5 actually talk.

      avatar
      EF Education First Response
      3y
      Thank you for taking the time to leave us a review. We are constantly working to enhance the support of our managers and team members to ensure they feel supported, are adequately trained, and maintain a healthy relationship with work. Feedback helps us improve, and we encourage you to speak with your team about efforts that could improve your day-to-day work life.

      Explore other reviews about EF Education First

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF Education First Response
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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