1.0
29 Jun 2015
Former employee, more than 1 year
Roanoke, VA
Recommend
CEO approval
Business outlook
Pros
Great way to meet new people. That is about it. The only thing else is good paychecks but not for the hours.
Cons
Look forward to 6 days a week, onsite to 1st customer at 8 (doesn't matter if they are 1+hrs away) and be back home somewhere between 6 to midnight. They rate you based on a matrix that is completely out of your hands. Customer survey is about 40%. Requires 10 good surveys to cancel 1. Meaning you have 1 person that is unsatisfied or confused you are at 0. Repeat service calls are always you fault and take points away ($68.50 as well if you are a sub). If you do everything you can control and have a major storm come through and it takes awhile to fix all systems you lose major points and end up fired.