Look elsewhere! - Field Service Manager DISH Employee Review

1.0
4 Mar 2010
Recommend
CEO approval
Business outlook

Pros

Not very many to think of. Three day weekends are of some help of just trying to get enough rest to start another 70+ hour four day work week. The do offer paid training to technicians and provide necessary tools for them to do their job.

Cons

Location senior management is oblivious to concerns of their technicians and field level management. The place is just one big revolving door and most never even last past six months of employment. Senior management expects you to be in the field as well as do numerous time consuming daily paperwork that could be done by them to help out, but they refuse. Sometimes you will be working 18+ hour days and then they expect you to be back within 6-8 hours and work another 12+ hours. Audit system is micromanagement at it's finest and is extremely counter productive. The current audit process also wastes precious time when you could be having face to face time with your technicians. Morale is the worst I have seen it of any organization I have ever worked for. I have never seen so many "I don't care" attitudes in my career. Senior Management is totally reactive and never takes a proactive approach to anything, thus causing unneeded stress upon warehouse as well as technicians. Gossip is also a serious problem in this organization. For some, they seem to have not left the high school campus. Some will go around from office to office and find out whatever they can and spread it around like the Ebola virus. Trust is a major issue among this company to say the least.

Explore other reviews about DISH

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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