Pros
As someone who crafts in their spare time, the best part was helping someone get everything they needed for a project they found online and giving advice on how to make/build it.
Cons
The management is absolutely god awful from the store location manager all the way up to the owners. Everyone working there looks miserable and the customers notice it. You couldn't spend time with customers or it was "wasting time", just point them to the item they ask for. If they wanted something in another department, you just had to point them there and let that employee handle it. You couldn't create/test new products so unless you had a hobby in your own time of experimenting with crafts, you just had to wing explanations to customers. There was one owner who came in and threw a tantrum in the middle of the store, screaming at an employee (who was crying) as he threw a wooden box to the ground. There were customers around and I was embarrassed for him. Totally unprofessional.