Despicable! DISGRACE! - Anonymous employee Concentrix Employee Review

1.0
6 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Low call volume that’s it

Cons

This job is a circus, and you will be just a number. They wait till the day before to tell you about Holidays as far as being off so if you think your going out of town to see family they could careless, they have you email a lead not a manager, not a supervisor but a lead to send your request to which they are going to find every reason not to approve it. My grandma died and they wanted to give me a point yet in the handbook you def get three days off for a grandparent lol not I send my condolences directly to oh you go to the funeral you will have a point! They are very very very micromanagers I mean litterally watching you. Speaking of literally watching you have to set up this camera they give and there’s someone watching you the entire shift. I can’t think of one thing that would make anyone want to work here other than something VERY temporary. If you ever thought you were nothing to a company you have not seen it all. OH not to mention they pay $17 a hour for any and everyone non negotiable only thing they start off with no matter if your have 20 years in experience. If I had to rate the company as a whole it would be a 0 wouldn’t even deserve a 1

Explore other reviews about Concentrix

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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