Deceptive and Out of Touch Management - Senior Casualty Examiner Civil Service Employees Insurance Employee Review

Management is completely incompetent and out of touch with their employees. LOTS of turnover- LOVES to hire temps rather than invest in a quality team with enough team members to support the workload. Like others have stated, easily expects you to complete an average workload of a 12-14 hour day EVERYDAY including weekends. While being salaried is nice, it doesn't compensate for the workload expected. No pay increases, bonuses, or other incentives. My specific manager was an EXTREME micro manager who consistently worked 12+ hour days strictly critiquing the team members' work rather than providing any constructive criticism or actual assistance. Having a consistent diary of 180-200 claims, she expected every file to be worked at least every other day and sometimes even multiple times per day, even when there was nothing to be done in the file. No authority to make any decisions in the files and constant need to submit things to management. WAY TOO MANY MEETINGS! While I appreciated upper management wanting to be transparent with the claims department, the amount of time spent sitting in a meeting room was completely unnecessary and down right ridiculous.