Good people, potato technology - Senior Developer Case IQ Employee Review

Thanks for the feedback. Glad to hear that you found great people in the company who are living up to our values and that you enjoyed the benefits of being part of a company that cares deeply for it's people and customers. We're a work in progress and many of the ‘cons’ that you wrote about are being worked on. We're always striving to improve and evolve our culture, infrastructure, products and services. I appreciate your feedback because it makes me realize we need to get better at communicating internally about our plans and projects to improve. As a company that cares deeply about the people on our team, we spent our early years suffering from a side effect that we now refer to as ‘ruinous empathy’. Working hard is important, but it’s not enough - to keep your spot on the team you must get results. We’ve become more disciplined on that front over the past couple of years and will continue to focus on developing managers who provide candid feedback to improve the results of each person. This year we started opening promotions to an internal competitive process for the first time. It gives people a chance to compete to win greater responsibility. We’re focussed on promoting the people with the best attitude, skills, knowledge and track record of results. We’re very proud of our software and as you noted, we have hundreds of leading companies and thousands of users around the world who love using it every day. Like any application, ours is a work in progress. We aren’t super enthusiastic about each and every component of the stack, but some of the technologies that you mentioned are actually being eliminated in our latest release coming out next week, while others on our roadmap for replacement. Deployment is also a huge part of this new release and will dramatically improve the lives of our developers and crush the time it takes to deploy. There's a huge opportunity for case management globally and we intend to race after it by building the best product in the world. We wish you the best and if you’d like to chat more we’d welcome the opportunity to hear more about your experiences – please email hr.group@i-sight.com.