Great Place to Work! - Anonymous employee CarMax Employee Review

5.0
30 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tons of growth opportunities, great work life balance. I have worked in several locations around the US and at the Home Office and all of my managers have been invested in my growth and care about me as a person. Benefits are great and keep getting better. Very strong commitment to evolving with the current environment and with Diversity and Inclusion. Starting with CarMax you can expect hands on training to help you navigate your new role, would recommend to anyone!

Cons

Retail hours in the stores can be a lot

Explore other reviews about CarMax

5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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