Capital One - DON'T DO IT!! | Glassdoor.co.nz
  1. Helpful (7)

    "DON'T DO IT!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Capital One full-time for more than 3 years

    Pros

    Compensation is at times awesome.

    Cons

    Calibration process is cut-throat Fakeness is encouraged Management does not care about workers There is NO work/life balance.

    Advice to Management

    You force company culture on associates while doing absolutely nothing to resolve deep-seated problems. A cookie and balloon WILL NOT make your good workers want to stay. Everyone is SCARED to speak on how they really feel about anything as they will be booted for not being a mindless, always smiling stepford.

    Capital One2018-03-19
  1. Helpful (402)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or... personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management. Too many cooks in the kitchen with product or design, not enough project managers (or none at all). Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

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    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how... to work effectively in enterprise environments.

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    Capital One2017-04-19
  2. "Capital One is a great company to work for. I love the opportunities for growth that the company promotes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Protection Coordinator in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    - Lots of opportunity for growth and development. - Capital One hires and supports a very diverse group of associates, even in leadership. - Volunteering is encouraged. - Great benefits & paid time off.

    Cons

    - There can be a lack of transparency between leadership and associates. - Some departments are more lenient than others when it comes to taking advantage of perks and development opportunities.

    Advice to Management

    All departments should allow associates to participate in events and programs promoted to the company--not just certain teams.

    Capital One2019-09-19

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